Frequently Asked Questions
Update Your Contact Information
Important Message Delivery Notes
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A mass notification system for
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students
faculty & staff
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Delivering important safety
and emergency messages by
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voice recording
e-mail
text message
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Please take a minute NOW to update your contact information.
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Mercer County Community College's emergency messaging service, M-Alert, enables MCCC administrative and
security professionals to reach all students, faculty, and staff members with time-sensitive messages via voice
recording, e-mail, and text messaging. During unforeseen events, critical situations, or emergencies, the
college may employ the system to broadcast pertinent information and provide details on appropriate response.
M-Alert will help MCCC provide a safer environment, enhance emergency preparedness, and keep its students
and staff better informed. The system is contracted through Connect-ED, a company that provides such services
for many colleges nationwide, including Rider, Princeton, and The College of New Jersey.
Update Your Contact Information
In order to ensure that M-Alert can reach you, we must have your current contact information.
Please update it NOW (at your Student or Employee MCCC web portal).
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NOTE: The information that you provide -- used only for MCCC communication
with you -- will not be shared with other entities and will be kept private and confidential.
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| MCCC Students |
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MCCC Faculty & Staff |
M-Alert has the ability to dial up to 5 phone numbers per student, including:
home
work
cell (text messaging)
Emergency Contact - home telephone
Emergency Contact - work telephone
Please update your telephone numbers
as soon as possible:
[1] Sign in to the Student Portal
based on the MCCC website.
[2] Select the "My Details" link.
Note that each telephone number listed must include the area code. For example, your work number needs to be entered as 609-000-0000.
If you have any questions regarding access to your Student Portal, please contact Enrollment Services at (609) 570-3228.
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M-Alert has the ability to dial up to 4 phone numbers per employee, including:
home
work
primary cell (text messaging)
secondary cell
Please update your telephone numbers
as soon as possible:
[1] Sign in to the Employee Portal on MLink.
[2] Select the "Change Contact Info" link.
[3] Select the "Telephone" link.
Note that each telephone number listed must include the area code. For example, your work number needs to be entered as 609-570-0000.
If you have any questions regarding how to update your information, please contact the ITS Help Desk at ext. 4357. Other questions about the new service should be directed to Bryon Marshall, director of Security.
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| Important Message Delivery Notes: |
| 1. When you receive a call from MCCC M-Alert, your caller ID will display 609-570-3565. |
| 2. When you receive a text message from MCCC M-Alert, the 'sent from' number will be 23177. |
| 3. When you receive an e-mail message from MCCC M-Alert, the 'sent from' address will be m-alert@mccc.edu. |
| 4. When listening to a message, please be aware that background noise will cause the system to stop and start.
It is calibrated very delicately to determine whether a person or an answering machine has answered the phone,
and background noise may affect the delivery. If possible, move to a quiet area or press the "mute" button on your phone. |
| 5. If you missed any part of the message, please stay on the line and press * (star) to hear the message again. |
| more M-Alert system details |
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