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M-Alert
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Frequently Asked Questions
Update Your Contact Information
Important Message Delivery Notes
 
A mass notification system for  
  • students
  • faculty & staff
  • Delivering important safety  
    and emergency messages by  

  • voice recording
  • e-mail
  • text message
  •  Please take a minute NOW to establish and maintain your M-Alert connections. 

    M-Alert enables Mercer County Community College administrative and Security personnel to reach participating students, faculty, and staff with time-sensitive announcements via text messaging, phone recording, and e-mail.

    During unforeseen events, critical situations, or emergencies, the college may employ the system to broadcast vital information and provide details on appropriate response. M-Alert helps MCCC provide a safer environment, enhance emergency preparedness, and keep its students and staff better informed.

    Please Note!
    Regarding Your M-Alert Participation

    1.  In order to be included, you must establish an M-Alert account [REGISTER]; and you must maintain your account [LOGIN] with current, correct contact information.

    2.  Contact information that you supply for M-Alert applies to M-Alert ONLY. It has no bearing on the "official" personal information that the college has on record for you as a student or employee. Changes to the latter should be submitted to MCCC Enrollment Services or Human Resources.

    3.  When registering, your USERNAME must be a valid e-mail address -- where a confirmation e-mail will be sent for you to activate your M-Alert account.

    4.  When providing your contact preferences, take advantage of the "Test It Now!" feature to verify the accuracy of the information that you entered and confirm your M-Alert connection(s).

    5.  To discontinue M-Alert participation, you must "opt out."  (See box at right) >>

    more M-Alert details: Frequently Asked Questions

    For assistance, contact the MCCC ITS Help Desk at ITSHelpDesk@student.mccc.edu or 609-570-3300.

     
    REGISTRATION REQUIRED

    In order for M-Alert to reach you,
    you must supply current contact information.

    The information that you provide -- used only for M-Alert contact with you -- will not be shared with other entities and will be kept confidential.


    Click here > 
       to establish or
    maintain your
    M-Alert account
    .

  • OPT IN -- In order to receive M-Alert notifications, you must "opt in" (deliberately choose to join the system) and specify how you prefer M-Alert to contact you.

  • MAINTAIN YOUR CONNECTIONS -- After earlier "opting in" (deliberately choosing to join the system), you may make changes to the communication channels - text, phone recording, and/or e-mail - of your M-Alert notifications at any time.

  • OPT OUT -- If you wish to discontinue M-Alert notifications after earlier "opting in" (deliberately choosing to join the system), simply login to your account to cancel your M-Alert participation.

  • Important Message Delivery Notes:

    1.  When you receive a call from MCCC M-Alert, your caller ID will display 609-570-3565.

    2.  When you receive a text message from MCCC M-Alert, the "sent from" number will be 82104 or 38671.

    3.  When you receive an e-mail message from MCCC M-Alert, the "sent from" address will be m-alert@mccc.edu.

    4.  When listening to a message, please be aware that background noise will cause the system to stop and start. It is calibrated very delicately to determine whether a person or an answering machine has answered the phone, and background noise may affect the delivery. If possible, move to a quiet area or press the "mute" button on your phone.

    5.  If you missed any part of the message, please stay on the line and press * (star) to hear the message again. m-alert



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