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YWCA Princeton Transitions to Latest Computer Technology Through MCCC's Center for Training and Development


West Windsor, N.J.- The YWCA Princeton is the latest organization to take advantage of a free training program provided by the Center for Training and Development at Mercer County Community College. Now in its fourth year, the program is made possible through a grant from the New Jersey Department of Labor and Workforce Development in partnership with the New Jersey Business & Industry Association and the Community College Consortium.

According to instructor Robert Usdin, MCCC's mobile computer lab is equipped with 15 laptops, which are getting steady use as word about the program spreads. "We bring them to the work site, set them up and we're ready to go," Usdin says.

For the YWCA Princeton, the training has been beneficial in a number of ways as the organization transitions to Microsoft Office 2010. Instruction in Word, Excel, and Outlook is enabling employees to work more efficiently, providing not only a solid knowledge base in the Microsoft Office suite, but also new insights into leveraging technology's power in areas such as member communications, calendar scheduling, business analytics, and developing engaging presentations. Team building has been another outcome, as employees readily shared suggestions about using the new software to grow the business.

Notes Margaret Coppola, the YWCA Princeton's Chief Financial Officer, "This is such a great opportunity for us. MCCC did an outstanding job of making employees at all levels feel comfortable and empowered. Our staff is enthusiastic about the chance to learn new technologies and to be better able to create outstanding results as an organization and for our members."

Usdin reports that the training has been equally well-received at other companies he has visited. "It's very valuable, especially for the nonprofits, which may not have a budget for training," he says.

In addition to computer classes, other free classes include customer service, basic math and measurements, verbal communications, writing skills, and English as a Second Language (I and II). Businesses or individuals interested in training should contact Michael Glass, MCCC director of statewide training, at 609-570-3530, or e-mail CTD@mccc.edu.

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From left, instructor Robert Usdin with YWCA Princeton employees Brenda Esaw-Howard, Paula Rossi, and Larry Moore.
Among the Y's staff members participating in the training session are
Laura Martin, foreground, and Tara O'Shea.

Staff members of the YWCA with instructor Robert Usdin, far left.