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Capital Health Manager
Julia D'Amico
Uses Leadership Lessons Learned at MCCC
3/09
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At age 18, Julia
D'Amico ('08) of Ewing enjoyed serving as a volunteer for the Lawrence
Township First Aid Squad and Liberty Rescue Squad. The healthcare
field proved a natural career choice for D'Amico, who has worked
at Capital Health Systems for the past 24 years. Currently she serves
as communications coordinator for Capital Health's Emergency Medical
Service (EMS) Communications Center. "I want to be able to
take care of people in their time of need," she said. "I
enjoy it. That's key."
Also key in D'Amico's life in recent years was earning her AAS in
Business Management at Mercer County Community College. First taking
classes at Mercer in the 1970s and 1980s, she returned to college
in earnest in 2005, following a curriculum that has proven very
useful on the job. "Although it has taken a long time, I followed
a natural progression. I had years of experience in the workforce,
but I needed to enhance my skills," she said. "I constantly
ask how to better myself," she said. "Learning is a big
part of that."
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As
coordinator for Capital Health's 911 computer-aided dispatch network system,
D'Amico oversees a team of 35 emergency medical dispatchers who must follow
the state's mandatory medical emergency guidelines as they dispense instructions
to EMTs and paramedics at the crisis scene. Her division responds to approximately
42,000 calls each year from the City of Trenton and surrounding towns.
D'Amico has also taught emergency medical technician courses for the state
for 10 years.
According to D'Amico, MCCC's classes in leadership and team building have
proven particularly helpful in her managerial role, while computer courses
updated her technical skills. She notes that she welcomed the back-to-college
experience. "I challenged myself and I loved the class interaction.
I was thrilled when I made Dean's List for three semesters. Since I do
a lot of statistical reports on the job, I understand checks and balances
and goal setting. I had good professors who coached me along."
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