Capital Health Manager Julia D'Amico
Uses Leadership Lessons Learned at MCCC

3/09


At age 18, Julia D'Amico ('08) of Ewing enjoyed serving as a volunteer for the Lawrence Township First Aid Squad and Liberty Rescue Squad. The healthcare field proved a natural career choice for D'Amico, who has worked at Capital Health Systems for the past 24 years. Currently she serves as communications coordinator for Capital Health's Emergency Medical Service (EMS) Communications Center. "I want to be able to take care of people in their time of need," she said. "I enjoy it. That's key."

Also key in D'Amico's life in recent years was earning her AAS in Business Management at Mercer County Community College. First taking classes at Mercer in the 1970s and 1980s, she returned to college in earnest in 2005, following a curriculum that has proven very useful on the job. "Although it has taken a long time, I followed a natural progression. I had years of experience in the workforce, but I needed to enhance my skills," she said. "I constantly ask how to better myself," she said. "Learning is a big part of that."

Julia D'Amico

As coordinator for Capital Health's 911 computer-aided dispatch network system, D'Amico oversees a team of 35 emergency medical dispatchers who must follow the state's mandatory medical emergency guidelines as they dispense instructions to EMTs and paramedics at the crisis scene. Her division responds to approximately 42,000 calls each year from the City of Trenton and surrounding towns. D'Amico has also taught emergency medical technician courses for the state for 10 years.

According to D'Amico, MCCC's classes in leadership and team building have proven particularly helpful in her managerial role, while computer courses updated her technical skills. She notes that she welcomed the back-to-college experience. "I challenged myself and I loved the class interaction. I was thrilled when I made Dean's List for three semesters. Since I do a lot of statistical reports on the job, I understand checks and balances and goal setting. I had good professors who coached me along."

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