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Support Systems at MCCC Spell Success
For Alum Gibson Zarkar

11/8/10


West Windsor, N.J.- Gibson Zarkar '04 (A.S. Computer Systems and Networking Administration) is happiest when helping others. As a customer engineer at Agilysys, Inc., Technology Solution Group in its Corporate IT Division headquarters in Edison, N.J., he zeros in on clients' technical problems. Agilysys, a leading provider of IT solutions for corporate and public sector customers, uses technology to help its customers resolve their most complicated needs in such select markets as the retail and hospitality industries.

"I love troubleshooting," said Zarkar, of Hamilton, N.J., who joined Agilysys in 2007. "There are all sorts of fun challenges that make my job enjoyable every day. Mercer gave me the solid foundation that I needed to grow in the field," added Zarkar, who has mastered the ins and outs of a wide range of hardware and software operating systems.

As the youngest of seven children from a small, remote village in Zeegartown, Liberia, West Africa, Zarkar could not have imagined as a child that he would play a role in the world of technology. Working from the age of five as a farmhand, Zarkar had no options for schooling near his home. His fate changed when an older brother sent him to school in the capital city, Monrovia. He graduated from St. Christopher's Catholic High School and migrated to the United States in 2000, settling with a brother and his family in Hamilton.

Gibson Zarkar
 

Cognizant of an increasingly high tech world, Zarkar became fascinated with computers and how they operate. Hearing about Mercer and its affordable route to a college degree, he enrolled at the college in 2001, immersing himself in myriad technology-related courses, including voice communication, network operating, and Linux operating systems. He also gained hands-on experience learning the intricacies of such network devices as Cisco router configuration and LAN/WAN technologies.

MCCC was the springboard for his personal and professional development, Zarkar maintains. He recalls seeking frequent guidance from faculty, academic advisers, career service specialists and other staff members. "Everyone, right up to the president, was accessible and approachable," he said. On both campuses, he honed his leadership skills, serving as a senator in the Student Government Association and working in various offices. Although quite busy, he excelled academicaly, earning Dean's List and President's List status, as well as several leadership awards.

Upon graduating from Mercer, Zarkar transferred to DeVry University, where he earned a bachelor's in Network and Communications Management in 2006. All the while, he got a lot of job experience, working as a technician/customer service representative at NEXTEL VIP Wireless, a Help Desk assistant at Colgate-Palmolive Technology, a contractor at BMC Solution in West Berlin and as an assistant manager at Staples.

Certified as a Dell Systems Expert and Microsoft Systems Administrator, Zarkar continued on to earn an MBA in Technology Management with honors from the University of Phoenix Online Campus this past May. Whether on the job or off, he finds ways to serve the greater community. For several years, he has volunteered his time overseeing the TV/Audio recordings ministry at his church, Faith Baptist, in Hamilton.

Zarkar is also founder and president of Gibson IT Solutions, his virtual IT business, and creator of the website, Stewards of God's Creation, which provides updates about the building of a school in Zeegartown, Liberia, his childhood home.
"I strongly encourage everyone to learn from each other and the world around them," Zarkar said. "By doing so, you will also open doors for opportunity. Success in life depends on you, no matter where you come from."

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