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Travel Agent
Certificate of Proficiency
The Travel Agent certificate program
prepares students to work successfully as professional travel agents. Travel
agency operations, international protocol, customer service and cultural
diversity are stressed. Practical applications on a live system in a controlled
environment constitute the capstone course.
Successful graduates of the program will be able to:
- assess customer needs and make the best possible travel arrangements;
- know how to use reference directories of the travel industry;
- use computer resources to obtain information on airline schedules and fares as well as hotel and car rental availability and rates;
- understand customs regulations, passports
and visas, health permits, and how to interpret currency exchange rates;
- provide international travelers with
the protocol for appropriate dress, language and gestures, and other behavior information;
- develop vacation packages and business/pleasure trip combinations.
Most of the credits earned in acquiring the Travel Agent Certificate can be applied to the A.A.S. degree in Aviation Customer Relations.
Admission requires a high school diploma or its equivalent.
Related Programs of Study
Certificate Curriculum
| Code |
Course (lecture/lab hours) |
Credits |
|
ENG |
101 |
English Composition I (3/0) |
3 |
|
BUS |
103 |
Business Mathematics (3/0) |
3 |
|
HOS |
123 |
Introduction to Travel and Tourism (3/0) |
3 |
|
HOS |
124 |
Computerized Reservations (3/0) |
3 |
|
HOS |
103 |
Protocol for International Travel (3/0) |
3 |
|
HOS |
105 |
Customer Service in the Hospitality and Tourism Industry (3/0) |
3 |
|
CMN |
111 |
Speech: Human Communication (3/0) |
3 |
|
GEO |
102 |
Cultural Geography (3/0) |
3 |
|
BUS |
296 |
International Business Practice Firm (1/5) |
3 |
| Total |
27 |
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