PLEASE FORWARD THIS ANNOUNCEMENT TO THE INDIVIDUAL WITHIN YOUR DEPARTMENT WHO OVERSEES THE WORK OF OFFICE PERSONNEL

BENCHMARK PROFESSIONAL SEMINARS, INC.
Wilmington, Delaware
(302) 654-9091 (Voice) * (302) 225-4165. (Fax) * haberbenchmark@aol.com (Email)

A ONE-DAY SEMINAR DESIGNED FOR AGENCY SECRETARIES, ADMINISTRATIVE ASSISTANTS, AND OFFICE STAFF SUPPORT PERSONNEL. PROGRAM SCHEDULED FOR SEPTEMBER 23, 2009 AND CONDUCTED AT THE EWING TWP. POLICE DEPARTMENT IN EWING, NEW JERSEY.

ENHANCING SECRETARY / ADMINISTRATIVE ASSISTANT, AND SUPPORT OFFICE STAFF JOB SKILL
September 23, 2009
This one-day seminar is designed for secretaries, administrative assistants, and staff personnel who work within such governmental units as finance, public safety, code enforcement, procurement, building and zoning, and other job related positions. Such individuals often serve as the first "buffer" between top administration and internal and external forces. Further, they represent the values of the specific unit to the citizenry it serves. The program will consider the many and varied roles and responsibilities of the secretary and/or administrative assistant along with the important position they serve to help the organization achieve its goals and objectives. During the program, participants will learn: (1) their role within the organization and exactly where they fit into the overall picture; (2) importance of knowing from the beginning what the chief/director expects; (3) recognizing the significance of knowing the community and the power structure within it; (4) how to deal with angry citizens and easing tempers and tensions; (5) some of the internal forces that create pressure and tension within the organization; (6) when to speak for the chief / director when the situation warrants; (7) ways to improve your verbal communication skills...certain words that can either arouse or calm; (8) how to deal with ethical dilemmas; (9) some liability issues; (10) ways of handling matters of confidentiality; and (11) some basics of conflict resolution. INSTRUCTOR: Joseph Linskey, Law Enforcement Training Consultant, North Brunswick, New Jersey

DATE/LOCATION/TIME: Seminar will be conducted September 23, 2009 at the Ewing Township Police Department, 2 Jake Garzio Drive, Ewing, New Jersey. Class will be in session 8:30 a.m. to 4:00 p.m.

FEE: $195 per person.

TEAM DISCOUNT RATE:
Enroll two agency personnel at the standard $195 per person fee and the third individual is half-price ($97.50)
Enroll three agency personnel at the standard $195 per person fee and the fourth individual is free

REGISTRATION: Complete the attached registration form and return it with your check or purchase order no later than September 14, 2009. You may also fax your registration with the appropriate purchase order or purchase order number to (302) 225-4165. If you fax your registration, be sure to call (302) 654-9091 to confirm hat we received it. Purchase Orders, MasterCard and Visa accepted for registration. To register using a credit card, call Jacob Haber directly at (302) 654-9091.

OVERNIGHT ACCOMMODATIONS:
Should overnight accommodations be required, you might want to contact the Courtyard by Marriott, 360 Scotch Road in Ewing, New Jersey. Telephone: (609) 771-8100. When you call, request the Government Rate which is approximately $145 per evening, single or double plus tax. This rate is subject to change and dependent upon season of year.

ADDITIONAL INFORMATION / ON-SITE SEMINARS: For more information about the program, contact Jacob Haber at (302) 654-9091. If you are interested in having this or any other law enforcement seminar conducted at your site for your departmental personnel and/or representatives of other agencies in the area, call Mr. Haber at the aforementioned telephone number and request a free information packet.

FREE EMAIL NOTIFICATION OF SEMINARS OFFERED IN NEW JERSEY AND NEIGHBORING STATES: We invite you to subscribe to our email list to receive on almost a daily basis notification of all seminars we offer in your specific region of the country. Send a note to info@le-seminars.com and request to be placed on our seminar notification list. Clearly indicate your (1) name; (2) email address; (3) department; and State.

If you received this email in error or prefer no longer to be emailed notice of future law enforcement seminars, call toll-free, 1-866-202-4350 and your email address will be immediately deleted from our file.

---------------------------------------------REGISTRATION FORM----------------------------------------------
Return to:
Benchmark Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware 19803-7086

I (we) desire to enroll in the seminar, "Enhancing Secretary/Administrative Assistant Job Skill and Support Office Staff Job Skill" to be conducted September 23, 2009 in Ewing, New Jersey.

Enclosed is a personal check, agency check, or agency purchase order in the amount of $195 per person. Make checks and purchase orders payable to Benchmark Professional Seminars, Inc.

MasterCard and Visa accepted for registration. To register using a credit card, call Jacob Haber directly at (302) 654-9091.

Name_______________________________________________________________
Name_______________________________________________________________
Name_______________________________________________________________
Agency______________________________________________________________
Agency Address________________________________________________________
City, State, Zip__________________________________________________________
Daytime Telephone No.__________________________________________________
Fax No. ______________________________________________________________

Duplicate this form as necessary. Complete and return no later than September 14, 2009 with your purchase order or purchase order number to (302) 225-4165. If you register by fax, please call (302) 654-9091 to confirm that we received it.