Frequently Asked Questions
1. What pre-requisites classes am I required to take in order to participate in an internship?
All students are required to take a basic skills competency test with their respective school. Based on the results of the test, the student may be required to take developmental courses in English or mathematics. If the developmental courses are needed, the courses must be satisfied before starting the Utility Degree Program's technical courses.
2. If I fail one of my utility courses, can I stay in the program?
Yes, but you will be required to retake and pass the course you fail. You cannot participate in an internship unless you have passed the prerequisite utility courses - UTI 101, 102 and 103. You also must meet the grade requirements of B for UTI 101 and C for UTI 102 and UTI 103.
3. What happens if I miss or am late for one of my utility classes?
Students are expected to arrive on time and be present at all classes and meetings. Academic performance is contingent upon students' attendance at all classes. The utility classes, UTI 101, 102 and 103, are concentrated 5 - week courses that require attendance at every session. In the event that absence or tardiness is unavoidable, the student must discuss the absence or tardiness with the professor, prior to the class if possible. If there are two or more absences, the student will be required to repeat the course. If a student misses a class for any reason, they will be responsible for all content that is covered, including announcements made in their absence, and acquiring any materials that may have been distributed in class.
4. Can I participate in the EUT program if I have another job?
The program requires that students complete two, 16-week internships. As part of the internship, students work 40 hours a week from mid-May to the end of August. If you have another job that interferes with the EUT work schedule and/or your ability to get to work on time and successfully perform your job, you should reconsider your enrollment in this program
5. How will I find out which classes I need to take and where they will be held?
Your community college advisor will speak with you about what courses you'll need to take and when you should take them. Once your schedule is set, they will let you know the start dates and locations of your classes.
6. What happens if a class is cancelled?
In the event that a class is cancelled, the professor or representative will make every attempt to contact the students in the class, via: telephone and/or email. The professor or representative will inform the students as to when and where the cancelled class will be rescheduled. It is the responsibility of the student to attend the rescheduled class. This class will be viewed as a regular class and the attendance policy will apply (see question 3).
7. Do I have to register for the summer internship?
Yes. Students are expected to register for the summer internship (Cooperative Work Experience) and cannot participate in the summer internship unless they are registered. If you are unsure of what classes to register for, please consult your advisor at your respective college.
8. What happens if I miss a mandatory meeting?
Utility degree program students are required to participate in three mandatory meetings/workshops: Working at PSEG and Employability Skills, which are held from 8 a.m. to 4 p.m. on the second and third Fridays of January, and an orientation at the end of April where students meet with their internship supervisor.
9. Who do I contact if I don't get a grade for one of the UTI classes I've completed?
If a student does not receive a grade for one of the UTI classes they have completed, they must contact their Energy Utility Technology Degree advisor at their respective college.
10. How do I qualify for an EUT summer internship with PSEG?
- Must be a high school graduate
- Must complete all pre-requisite Math and English classes
- Attain a grade of B or better in UTI 101
- Attain a grade of C or better in UTI 102 and UTI103
- Not miss more than one-day of UTI 101, 102 & 103
- Attain a grade of C or better in the required non-utility courses
- Attend the required *workshop(s) in January
- Attend Student/Supervisor Orientation in April
- Submit an up-to-date resume into Brass Ring
- Complete and submit an application for employment
- Successfully pass the company's medical drug screen.
- Possess a valid driver's license where driving is required for the position.
- Successfully pass the company's background check, which includes among other things a motor vehicles records search and a criminal background check. A poor driving record and/or certain criminal convictions may disqualify a student from participating in an internship. This determination will be based on the nature of the motor vehicle offense(s) and/or the conviction(s) viewed in connection with the internship position applied for.
11.What types of internships do you offer?
Eight internships are offered to utility degree program students.
Two in gas:
Utility Mechanic Assistant - involves the installation maintenance and repair of gas distribution systems,
Service Apprentice - performs work associated with the repair of the gas distributions systems and home appliance maintenance and repair.
Five electric internships:
Apprentice Relay Technician - installs, maintains and repairs substation relay systems,
Apprentice Substation Mechanic - installs, maintains and repairs substation equipment,
Apprentice Engineering Technician - performs work connected to the contraction, operation and maintenance of electric systems
Apprentice Meter Technician - install, maintain and repair customer meters,
Division Mechanic Assistant - performs work associated with the performance, operation and maintenance of underground electrical distribution systems.
One position is available in PSEG Power - Fossil Generation:
Plant Operator - who performs work associated with maintenance and operation of plant equipment.
12. Where can I find a description of the internships?
You will receive detailed job descriptions during your January workshop. At that time you'll also hear about what it's like to do the work from gas, electric and fossil supervisors who participate in the session.
13. How and when do I select my internships?
Students are required to attend two mandatory workshops in January. It is during the workshop that you are asked to select your first and second choice for the summer internship. This document is submitted at the end of the workshop and is taken into consideration when slating students for their summer internship.
14. Do you offer internships other than in the summer?
We have offered a limited number of winter internships to students who have completed almost all the degree's requirements and who just need the second internship to complete the program.
Winter internships start sometime in January and run through May. Whether winter internships are offered usually depends upon the current business needs and conditions.
15. Do I qualify for an internship if I am on a student visa?
No, in order to be employed at PSEG you must be a US citizen or have a "Green Card".
16. How long are the internships?
Internships begin sometime in mid-May and run until the end of August - approximately 16 weeks.
17. Can I do the same internships twice?
The program requires students to take five utility courses and complete two paid internships. In order to meet this requirement, students cannot do the same internship twice.
18. Do I get graded on the internship?
Yes. Utility degree program interns are required to complete a Summer Cooperative Work Experience Checklist that provides participants with practical, job specific experience in electrical, gas or generation energy industry operations.
Students must perform and or observe each task on the checklist and upon completion have a manager or supervisor sign it. Students receive a grade upon its completion.
19. What happens if I fail my internship due to poor attendance and performance?
Utility degree interns are held to the same standards and levels of performance as PSEG employees. If you have poor attendance or performance, you will be terminated from your internship and no longer able to participate in the program. In January, all EUT students are required to sign a letter of agreement outlining expectations related to job performance and availability (which includes getting to work on time).
20. What happens if I fail the training for the internship?
If you fail the apprentice training class associated with the job you have been hired to perform, you cannot participate in your assigned internship. You will have to enroll, retake and pass the course at a later date.
21. If I am terminated from the internship or receive a bad performance rating, can I still participate in the EUT program?
If a student is terminated from the internship or receives an unsatisfactory performance rating, that student cannot continue with the EUT program. The student is encouraged to meet with their Energy Utility Technology Advisor for guidance.
22. Can I extend my internship?
Not usually. If your work location has a business need (added work, etc.) the decision to extend your internship will be made on the local level by your supervisor/manager.
23. What happens if I do not get my first or second choice for the internship?
The internship assignments are influenced by three factors; business need, student's year in program and the number of training slots available. Second year students most often will be awarded their first or second internship choice.
24. Can I request a different internship?
No, the student cannot request a different internship.
25. When do I find out what internship I've received?
Energy Utility Degree Program students will find out about their summer internship when they are called and are offered the position in the spring.
26. What happens if I am late for my internship training?
Students in the program are paid to be trained and are expected to get to work and training on time. This is clearly stated in the letter of agreement that students all sign. A student who has experienced more than two incidents that prevents them from meeting this requirement will be terminated from their internship.
TESTING AND EMPLOYMENT AT PSEG
27. What tests do I need to pass in order to qualify for employment at PSEG?
For most positions in electric distribution (except relay and engineering) you will be required to pass the CAST test.
For a relay position you must pass the relay test and engeering tech test for an apprentice engineering position. For positions in Gas you will be required to pass the Gas Battery test. Fossil generation positions require successful passage of the POSS MASS test.
28. Is there a way to prepare for the test?
Yes. Information on the tests and practice questions appear on the PSEG website (PSEG.com). Pull down the "Careers" menu, scroll down to "Working at PSEG" and click on the "Career Guide". The guide will provide you with test information, practice questions and other resources that will help you prepare for the tests.
29. When and where are these tests offered?
The tests are offered every three to four months at PSE&G's Corporate Conference Center in Edison.
30. How do I find out if I passed the tests?
Two to three weeks following your test you will receive a letter in the mail with your test results.
31. What happens if I do not pass the tests the first time?
If you don't pass, you can retake the test (s) again three months later.
32. When can I apply for employment at PSEG?
Students that have completed all the requirements of the degree and who are performing well, can apply for employment during their second internship.
If a student applies for a position before they have completed the Energy Utility Technology Degree program requirements, and are chosen for that position, the student must either with draw from the Energy Utility Technology Degree Program or decline the offer.
33. I graduated from the EUT Degree Program, now what?
A graduate interested in employment should check the PSEG website weekly and apply to job openings that they are qualified for. The graduate also should send an e-mail with the job information (what jobs they've applied for) to the program manager. The program manager will follow-up with the appropriate recruiter to insure that he/she is considered for the position if they have met the minimum job qualifications. To obtain employment at PSEG, the graduate must be the successful applicant for the position and must satisfy all requirements applicable to all new hires.